Support

1. How does the software works?

CBT Software-Author Engine is used to input questions into the exam database. Later the exam database is imported into the CBT Software- Exam Engine and used by the instructor to administrate the exam. The Author Engine is free to download and use.

2. Who can use the software?

CBT Software-Author Engine can be used by individual authors or any institutions / Companies to create Computer Based Test Database containing various questions types.

CBT Software-Exam Engine can be used by instructors to present candidates with Computer Based Test using their own Question Database created using CBT Software Author Engine.

3. What are the minimum system requirements to install the product?

Minimum Requirements:

Supported platforms: Windows 7, Windows 8, Windows 8.1 , Windows 10 (32bit/64 bit)

Installation requirements:

50 MB free space 1GHz CPU 256 MB RAM 800x600 screen resolution Active Internet connection

4. Is the demo version available?

The demo version of the products is just for trial and it includes limited features only.

5. Do we need to buy author engine software?

No, author engine software is available for free download.

6. How can i move my already created exams from one version of author to another?

Author can use following steps to move already created exams from one version of CBT Author engine to another:

Step 1 : Start Author 1.0 and Export all the Exams that are created. To Export Exams follow these steps.

1.1 Start Author 1.0 and in main window click “Export Exam”

Export Exam Setp 1

1.2 From “Select the Exam” drop down select one exam to export.

Export Exam Setp 2

1.3 Next select a location to export the exam and click “OK”

Export Exam Setp 3

1.4 Once the exam is Exported successfully, repeat same for all other exams created.

Step 2: Uninstall Author 1.0 and install Author 1.1 after downloading from here.

Step 3: Start Author 1.1 and from main window click “Import Exam”

Import Exam Setp 1

Step 4 : Browser to location where you had saved the exported exam and select the file. [Exported exam will have extension .auth]

Import Exam Setp 2

Once the exam is Imported successfully you can start using the exam to add/edit/delete questions. Repeat same steps to import any other exams.

7. I need an activation key. Where can I get one?

First thing is you will need to purchase the software to request the key. And also there is an option to activate automatic once the product is purchased and installed. In case automatic activation is not possible, then you may have to send a mail to: cs@swregn.com and you will receive the activation key to your mail-id within 48 hours. For more details read Product Activation Procedure.

8. What question types are supported by the software?

  • Multiple choice single answer (MCQA) and Multi Answer (MCMA)

  • Drag-n-drop (Image and Text) : Text Drag and Drop can be used for interactive Match the Following type questions, where as Image Drag and Drop allows to identify multiple components on the image provided in questions.

  • Hot spot type: here the candidate needs to identify the correct spot/component on an exhibit

  • Testlet type: Here the candidate needs to answer two or more questions after reading a passage or a scenario.

  • Fill in the blanks: In this type of question candidate is given a phrase ,sentence or paragraph with one or more blank spaces. Candidate must type correct answers in provided blank spaces to complete the phrase ,sentence or paragraph.

9. Is the software configurable? What configuration options are available?

It is possible to configure several of the exam options including the following:

  • Number of questions in the exam (or quiz): The total number of questions that should be available in each Exam

  • Random or sequential : Instructor can select if questions present in the DB should be presented to candidate in sequential or random order. Feature for randomizing of answer options for each question is also available.

  • Exam Time : Instructor can set the Time allowed to the candidate for completing the exam

  • Pause Timer : Instructor can allow/deny pausing of the exam timer by the candidate while taking exam.

  • Question Bookmaking : Instructor can allow/deny bookmaking of the questions. Bookmarked questions cab be viewed separately during the exam. Candidate can also view ONLY bookmarked questions after the exam.

10. How the licensing works? Does it expire?

For any products, the only license option available is a single-user license for which support is provided up to one year.

11. Do you provide discounts for multiple license purchases?

Yes, we provide discounts for bulk purchases. Please direct your queries to cs@swregn.com

12. How do I report any Bug or request any feature?

If you experience any problem in using the software or if you want to request any feature you can reach us at cs@swregn.com.

   

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